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(MAP) Managerial
Assessment of Proficiency

 

Managing to Excel:
competency-based
management training

 

Customer Service (CSR):
service excellence development and training for managers and staff

 

Service First Video Library

Healthcare Edition

Productivity Improvement
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Management Training

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A Sampling of Our Clients

Anchor Savings Bank
Avon Books
Bantam Books
Bell Atlantic
Beth Israel Medical Center
Brides Magazine
Chase
Citibank
Columbia Greene Medical Center
Columbia University
Con Edison
Conde Nast
Dow Jones
Franklin Square Hospital Center
Gateway Security
Health Insurance Plan
Hearst
IBM
Johns Hopkins Medical Center
Lever Brothers
Labor-Management Project
Long Island University
Long Island Railroad
Memorial Sloan Kettering

Meredith Publishing
Metro-North Commuter Railroad
Morris Heights Health Center
Morristown Memorial Hospital
NEC America
New York City/Department of Homeless Services
Oxford Health Plan
Pace University
Port Authority of New York and New Jersey
RCA
Saint Vincents Medical Center
San Francisco Health Plan
Seagrams America
Sharp Electronics
Showtime
Simon & Schuster
Sony
The Hospital for Special Surgery
Time Warner
TV Guide Magazine
Vanity Fair Magazine
WNET
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